Policies
Shipping
Where we ship
Anywhere in India. Orders are dispatched from our facility in Delhi NCR.
What it costs
- Orders of ₹2,000 and above — free.
- Below ₹2,000 — a flat ₹99.
Paying
Online at checkout, by UPI, card or netbanking. We don't offer cash on delivery.
How long it takes
We dispatch within one working day of your order being placed, Monday to Saturday. After that:
- Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Pune, Kolkata — usually 2 to 4 working days.
- Other pin codes — usually 4 to 7 working days.
These are courier estimates, not guarantees. Festival weeks, weather and remote pin codes all add time, and we would rather tell you that than quote a date we cannot hold.
Tracking
You get a tracking link by email and SMS the moment the parcel is picked up. If it has been more than three working days since dispatch and the tracking has not moved, message us and we will chase the courier ourselves rather than asking you to.
Items marked Coming soon
Anything marked In stock ships exactly as described above. Items marked Coming soon are on their way from Japan and cannot be ordered yet. Tap Notify me on the product page and you get one email the day it can be ordered.
Questions
Message us, Monday to Saturday, 10am to 7pm IST. A real person answers.
Not sure where to start?
Tell us the area of concern. We'll point you to one thing.
Most people start with one small thing, not a kit. Message us, Monday to Saturday, 10am to 7pm IST.
